This website (https://alpinepasturesgroup.nz) is operated by Alpine Pastures Limited (“we”, “us”).

What this policy covers

This policy explains how we collect, use, store, and share personal information when you use our website, including when you submit information through our online form, which is hosted by an external service provider (a “third party”).

Information we collect

Depending on how you use the site, we may collect:

• Information you give us directly, for example when you use our contact/enquiry form, such as your name, email address, phone number, company name, and the content of your message.

• Technical information that browsers commonly send to websites, such as IP address, browser type, device type, general location derived from IP (e.g., region/country), date/time, and pages visited.

External form provider (important)

Our external livestock grazing form is provided and processed by (“Form Provider”).

When you submit the form, your information is collected and processed by the Form Provider on our behalf (or transferred to them as part of providing the form service), in accordance with:

• their terms and policies: statements here

We choose providers and settings to support appropriate security and privacy, but we do not control the Form Provider’s systems. You should review the Form Provider’s policy before submitting personal information.

How we use your information

We use personal information to:

• respond to enquiries and provide customer or stakeholder support;

• operate, secure, and improve our website;

• meet legal and regulatory obligations where applicable; and

• other purposes we tell you about at the point of collection or as otherwise permitted by law.

We do not sell your personal information.

Legal bases (how we justify use)

Where the Privacy Act 2020 applies, we will generally rely on authorised purposes connected to our functions (for example, responding to enquiries you initiate), and sometimes legal obligations or your consent (for example, where you opt in to marketing, if offered).

Sharing information

We may share information with:

• service providers who help us run the website and forms (including the Form Provider, Framer and Google Analytics);

• professional advisers where reasonable (e.g., lawyers/accountants); and

• authorities if required by law or to protect rights, safety, and security.

We require service providers to handle information appropriately, but their own policies also apply (especially the Form Provider).

International transfers

Some service providers may store or process information outside New Zealand. Where that happens, we take steps that are reasonable in the circumstances, and we encourage you to review the Form Provider’s documentation on data location and transfers.

Security

We take reasonable steps to protect personal information from loss, unauthorised access, or disclosure. No online transmission is 100% secure.

Retention

We keep personal information only as long as needed for the purposes above, including handling follow‑up correspondence and meeting legal/record‑keeping requirements. The Form Provider may retain submissions according to their retention settings—please see their policy.

Your rights

Under the Privacy Act 2020, you may have rights including to access and correct your personal information, and to complain to us if you believe we have breached privacy principles. If we cannot resolve a complaint, you may contact the Office of the Privacy Commissioner (New Zealand):
https://www.privacy.org.nz/

Cookies and similar technologies

“We may use essential cookies required for the website to function.”

Links to other websites

Our website may link to other sites. We are not responsible for their privacy practices.

Changes

We may update this policy from time to time by posting the updated version on this page.